The Institute for Organizational Excellence Introduces Bottom Line Teams

Caldwell College

Introduces

A methodology that can transform your two bottom lines

Profit and People

Achieve Reliable Profit Improvement

–Year After Year–

&

Improve The Quality of Work Life
For Your People

- On Whom Your Success Depends -

Our Mission | Why Two Bottom Lines? | What Are Bottom Line Teams? | What Are The Payoffs?

How Much Profit Improvement Could Reasonably Be Expected?

What Have They Said? | What Is Our Approach?

Who Could Champion Bottom Line Teams? | Your Investment?

What Do You Do Next? | Other Benefits? | Created by?

Caldwell College
The Institute for Organizational Excellence
Director: Donald J. Noone, Ph.D.
9 Ryerson Avenue
Caldwell, NJ 07006-6195
Phone: 973-618-3613
dnoone@caldwell.edu

Our Mission

Most people work in complex organizations. Our focus is rooted in the belief that a job is the keystone in a person’s quality of life. A person’s quality of life has everything to do with his or her family’s quality of life. When a business is growing or an organization is flourishing, job security for employees is ensured and job opportunities for others are created. To serve companies and organizations by helping them to increase profit/improve their financials, while enhancing the work life of their employees, is service of a high order, and consistent with the values for which Caldwell College stands. The core offering of the Institute will be training in a systematic improvement process called:

Why Two Bottom Lines?

On an income statement business analysts regard profit as the bottom line. It is the ultimate, final test of the health of a business. But, this end can only be achieved through the dedicated work of the people employed by a company. When they are motivated, enthused, listened to, appreciated, and feel they are a vital part of a company’s financial success, the chances of achieving profit targets are excellent. If they are not, the chances of financial success are slim to none. A company, therefore, needs to pay attention to its people and nurture this other bottom line because it is the means, the necessary condition, without which it is impossible to achieve a durable profitable business. Many successful businesses have found ways to do this, but we have created a method to improve even their results on these two bottom lines, profit and people, with Bottom Line Teams.

What Are Bottom Line Teams?

Bottom Line Teams is a process developed by Dr. Donald J. Noone to mobilize the creative power of individuals and employee teams. Team sessions result in recommendations with teeth, and managerial decisions that lead to actual profit and work life improvement.

What Are The Payoffs?

When your company/division establishes Bottom Line Teams, a plethora of powerful advantages accrue...

Bottom Line Teams will help:
• Grow profits continuously.
• Accelerate decision making in your company.
• Ensure accountability at all levels.
• Foster teamwork throughout your company.
• Plant a sense of ownership in everyone.
• Unleash your employees’ creativity.
• Open up possibilities of quantum leap advances.
• Reveal who the bona fide leaders are.
• Focus all your employees on the bottom line.
• Create new sources of work satisfaction.
• Involve the people in your company who really know where opportunity exists.
• Infuse the workplace with excitement and a renewed sense of purpose.
• Seat a continuous stream of work life improvements.

This is the level of profit improvement for a company that can be ultra-conservatively

Reported in the Wall Street Journal, 2/15/01 – Treasury Secretary Paul O’Neill recent CEO of Alcoa Inc., says “The potential for productivity gains in the U.S. economy is higher than we realize. If you look at the penetration of good ideas,...we’re still at the 20% to 30% level of what’s possible.”

What Have They Said?

“A return on investment of 10% is considered terrific. Our target for the improvement session was $50,000 of profit improvement decisions. The result of the process was $1,065,000 in profit improvement decisions. If you compare that to the original investment of approximately $5000, it represents a return, when implemented, of 21,300%. This is simply staggering. Of course, now we have to make it happen, but nothing happens without a decision – now we have the decisions, and the public commitment!”

Four months later at a Business Advisory Council Meeting on the Caldwell College campus, Peter said that three quarters of the recommendations and decisions had already been implemented.

Understand, when you unleash the creative capacity and good will of your people, and combine these with an executive who is willing to make a decision, similar results could happen in your company.

“The team approach of allowing employee participation from all company disciplines has fostered a tremendous amount of creativity, enthusiasm, and ownership. I am sincerely excited about the positive change ahead of us and the resulting improvement in Corporate Environment’s bottom line.”

Reported on The Gallup Organization web site, 5/13/01 – “Of all U.S. workers 18 or older, 24.7 million, or 19% are “actively disengaged,” according to the Gallup Management Journal’s (GMJ) first national survey...actively disengaged workers penalize U.S. economic performance by about 300 billion...”

“Feed a man a fish and you satisfy his hunger for the day.
Teach him how to fish and he will have food for a lifetime.”

Who Could Champion Bottom Line Teams?

Whether you are a CEO, CFO, GM, HR Manager, or a concerned manager or professional in any function, this is an opportunity to make a distinctive contribution to your company. Champion Bottom Line Teams. Every stake holder in your company will benefit profoundly.

Guarantee?

We are so sure that we can achieve 1000% ROI on the cost of Bottom Line Teams that we will give you a demonstration to prove it.

To motivate you to test out Bottom Line Teams, we will give you a guarantee of 1000% ROI on a demonstration session. We guarantee that the ROI as measured by the amount of profit improvement decisions the manager-on-the-spot agrees to, will be 1000% greater than the cost of the session – this is measured by the total dollar value of the participants’ time added to our fee. There is not a thing to lose to have such a session. When we achieve what we promise, you will have proof before your eyes of the power of the methodology; you need only look at the SCORECARD from the session to realize how profoundly and rapidly it could improve your company’s two bottom lines, if you did, indeed, seat the system in your company.

On the other hand, if we do not, you will still have tens of thousands of dollars in improvement decisions you would not otherwise have had, and you do not have to pay us our fee for the session.

When was the last time you hired a consultant or heard of an academic institution

that guaranteed something like that?

Your Investment?

When the Bottom Line Teams system is in place, the growth in bottom line improvement that occurs year after year is awesome. Employee recommendations and managerial decisions on cost savings, better financing, technological innovation, new products and services, less rework, fewer errors, collapsed cycle times, new ways to market, new market niches, and new ways to increase revenue, or reallocate resources will continue to occur session after session at every level in every area of your company. In addition, the work life of your people will be enhanced as a consequence of their recommendations and your decisions.

Our fee is a minuscule part of the predicted 1000% ROI that could be reaped in the first year of the program. In fact, to test the validity of any strategic initiative you already have set in motion, compare its payoff to what is likely with Bottom Line Teams – and be aware that this amount of profit improvement is done with an investment of .009 of employee time! Remember, there are millions of dollars waiting to be harvested simply from the low hanging fruit. Your people are the ones who know where it is. Let’s begin the harvest.

The total cost of the program would likely give you over a 1000% ROI in the first year alone! In an era where 10-20% ROI is considered great, this amount of ROI is a true quantum leap and may be the best investment your company will have ever made. In subsequent years the basic cost is the time of your own people which is already a committed investment.

Our fees to seat the program compared to the colossal payoffs are very low.

• Demonstration proof session = $5,000 (guaranteed with a 1000% ROI).
• To train your Master Improvement Specialist and Coordinator = $10,000.
• To train voluntary Associate Management Specialists = $2,000 each

(the number for your company is 1/4 the number of managers).
• Small companies may not need a comprehensive Bottom Line Teams program.

Bottom Line Teams can augment any improvement program you already have instituted.

Other Benefits?

Yes. Because of The Caldwell College Institute’s dedication to service and your company’s need to be a good corporate citizen, your company can become a “Partner in Service”. Once your company realizes the amazing benefits that flow from the Bottom Line Teams methodology, with your agreement, we will team with you to bring the methodology to a non-profit organization of your choice. You underwrite the cost and we will offer the non-profit a special rate for the service. This allows your company to go way beyond charitable donations. By seating Bottom Line Teams in your chosen nonprofit organization, you can help it in a more substantive and long lasting way.

Remember, non-profits have the same problems businesses have of inefficiency, waste, lack of innovation, resistance to change, creating revenue streams, etc. In addition they are often financially fragile, and cannot afford consultation and training like successful businesses can. Becoming a “Partner in Service” is without a doubt, a practical and an entirely unique philanthropy.

Created by: Donald J. Noone, Ph.D.
Dr. Noone has been a management consultant since 1974, and has served clients like AT&T, Bell Labs, General Electric, Exxon, Westinghouse, Prudential, Dime, Knoll, M&M Mars, AVCO, Chubb, Hoechst Celanese, Equitable Life, MBNA, Summit Bancorp, Johnson & Johnson, Lockheed, Marine Optical, Englehard – to name just a few. In his practice he has helped clients achieve billions in sales and innovation. He has authored six books; two recent ones are Creative Problem Solving, published by Barron’s, and Great Sales, Great Life, published by AMA – The American Management Association (AMACOM). Two earlier monographs dealt with planning and performance evaluation. One is called S.C.O.R.E. – Systematic Comprehensive Orientation To Results And Excellence, and the other, Planning Guidebook. Over the years Dr. Noone has led hundreds of managers in creative problem solving and planning sessions. He has distilled all this experience and created, Bottom Line Teams – a system that is efficient, fun, simple, swift, and measurable. Best of all, it involves all employees, and produces a continuous stream of bottom line improvements year after year.

As Associate Professor in the Department of Business at Caldwell College, Dr. Noone, along with his colleagues, have founded the Caldwell College Institute for Organizational Excellence to bring this valuable methodology to business and non profits, and thereby support the college’s mission to serve the community.

Seize this opportunity to bring the benefits of Bottom Line Teams to your company. You and your company have everything to gain and nothing to lose. Do it now! Call Dr. Don Noone at 1.973.618.3613

© Donald J. Noone, 1997, 2000, Somerset, NJ. All rights reserved. No part of this document may be reproduced or transmitted in any form, by any means (electronic, photocopying, recording, or otherwise) without the prior written permission of the author.